6 years ago
preorder bonuses missing
Pre-ordered about two hours before the release of the game (PlayStation Store), but in the game did not find bonuses. Email support EA sent me to Sony support, and they, in turn, sent me back to EA. ...
Hey @h3yazg
From what I know the bonuses should be provided by the vendor.
Some people have said that the restoring license option solved the missing content issue so it's worth a try.
Here are steps on how you do that.
[How to restore licenses]
Sign in to your account on PlayStation Network under which you purchased the content.
From the Home screen, go to [Settings] > [Account Management], and select [Restore Licenses]. Click [OK] when done.
Go to the [Library] > [Purchased], select the game you’ve purchased the add-on for and select the add-on.
Let me know if you were able to locate your pre-order bonuses. 🙂