Forum Discussion

10 years ago

Solved

PS4 Connection issues. Can only rarely connect to smaller game types.

Hi there, my issues are as follows, [http://starwars.ea.com/starwars/battlefront/forums/discussion/12824/ps4-connection-issues%23latest] Essentially, I cannot connect to the majority of games online. This has been happening since late into the open beta, it simply stopped being able to connect to matches online. I don't know why, my connection isn't the issue. I'm guessing the only solution would be to try this port forwarding I'm hearing so much about?

Thanks in advance.

GreaseBits
10 years ago
Hey buddy, had the exact same issue. Here's how I got mine to work.
If anyone was suffering from the same issue as I with getting this message every time trying to connect to a game "Lost connection to the Playstation Network, online features will be unavailable" here's how I got mine to work.

Apparently the modem my internet provider gives me also doubles as a router (a rather poor one). Because of how poor it is, I've just always plugged in my own router into it and never bothered to touch anything with the modems built-in router. Apparently a router going through another router like this causes this issue with the game. So to fix it I connected to my modems router manual in the settings, turned it in into a bridge (effectively disabling it as a router) and now I'm finally able to play star wars battlefront online.

So in summary:
- My internet modem was also a router and I had plugged in my own router into it.
- This caused the issue with me constantly losing connection to the PS Network with this game and this game only.
- I effectively disabled my modems built-in router by making it a bridge, and am now able to play this game using my own router.

This specific link below was the guide I used to turn my modem into a bridge. I'm sure you're ISP has one on their website: http://www.rogers.com/web/support/internet/home-networking/247?setLanguage=en

Hope everyone with this issue can get it to work.

Cheers

4 Replies

GreaseBits
10 years ago
Hey buddy, had the exact same issue. Here's how I got mine to work.
If anyone was suffering from the same issue as I with getting this message every time trying to connect to a game "Lost connection to the Playstation Network, online features will be unavailable" here's how I got mine to work.

Apparently the modem my internet provider gives me also doubles as a router (a rather poor one). Because of how poor it is, I've just always plugged in my own router into it and never bothered to touch anything with the modems built-in router. Apparently a router going through another router like this causes this issue with the game. So to fix it I connected to my modems router manual in the settings, turned it in into a bridge (effectively disabling it as a router) and now I'm finally able to play star wars battlefront online.

So in summary:
- My internet modem was also a router and I had plugged in my own router into it.
- This caused the issue with me constantly losing connection to the PS Network with this game and this game only.
- I effectively disabled my modems built-in router by making it a bridge, and am now able to play this game using my own router.

This specific link below was the guide I used to turn my modem into a bridge. I'm sure you're ISP has one on their website: http://www.rogers.com/web/support/internet/home-networking/247?setLanguage=en

Hope everyone with this issue can get it to work.

Cheers
Sean_Campana
10 years ago
Hey there, I really appreciate you sharing your solution. I tried a number of things today, mostly doing the opening of ports thing that has been suggested elsewhere. It seems to work now, and work fine at that. My brother and I both have PS4's and we were encountering the identical issue, since the beta. He tried the port forwarding and it didn't work. For some reason on our router we couldn't port forward both consoles at the same time. So he tried sort of what you have; he connected directly to the modem, skipping the router, and it started working flawlessly. Oddly enough, even though I'm still connected to the router through Wifi, mine started working flawlessly shortly afterward.
I have no idea exactly what was done to fix our issue here, but it seems to be working now.
Either way, I appreciate your response, and should it get all screwy again, I'll try this solution. :eahigh_file:
Anonymous
10 years ago
Approved
Hey ther what if I have a loan connection and I have the same issue with the same message you get.
Anonymous
10 years ago
Approved
hi , im haveing the same issues except mine was always connected directly into the ps4, and still to this day does not work