Re: EA pre-ordered Amazon disc FAIL on PS4 - Star Wars Battlefront / Need for Speed

I've got the same issues, nothing has worked. Ps4 ID makaveli-rip

@ASUChuckdeezie @sparky998965 @makaveli-rip

Please make sure your console is fully updated. Afterwards, I would advise to contact Sony to let them check with your if their might be any faults with your console. If that is not the case, then please use the return / warranty policy of your retailer. This is all we can do for now..

--Tom

Why would it be a fault with all of these consoles? There is clearly a faulty batch of games here.

Why do EA always refuse to accept liability?

@Rewt0r,

Because for a game of such a massive scale (our latest earnings call estimated 10+ million copies sold, based on pre-orders), the amount of reports about this issue we received are relatively few.

Other than that, even if the discs are faulty, they have to be returned according to the stores warranty / return policy. 

@Rewt0r

If you want to raise up other issues, please do so in a separate thread so we can have a look at it. You might want to read the latest dev blog first:

http://www.needforspeed.com/news/uth02

--Tom

makaveli-rip - it's good to hear that you have left this 'club' of disappointed would-be players of Star Wars Battlefront on your PS4. As for me...

Here's my update = It's not the PS4 hardware, it's the faulty disc = Return the game for a REFUND if you can !!

(short version)

Tried everything. Nothing worked. I'm going to send my faulty disc back to Amazon for a REFUND (and not risk receiving another faulty disk like PSN member 'UtahSa1nt' did when they returned their faulty disc to Amazon and got another faulty disc again!.).

(long version)

This is the 'last step' (of many steps) recommended by 'EA_Tom' on answers.ea.com, and as my laborious testing of the disc, disc drive, numerous new games that all worked fine, and then hours monkeying with the PS4 system tools which did absolutely nothing in regards to getting the faulty EA disc to play.

I too was looking forward to playing the game, however after spending so much time and still not being able to play, I think I'll hold off for now, and maybe give a digital download version a try months from now, when there's some deep discount during some kind of 'sale'.

Good luck to you all, and may the force be with us always !

- Purple Pest

Here's the list of PSN Members that I know of to date who share this faulty disc problem -

PurplePest13 (that's me!)

west941

Waffen151

DEViANCE_

debonairdev77

S_par_ky

Racer5436

UtahSa1nt

PowerJon

xDr_Trolobox (issue with pre-ordered from Amazon Need for Speed 2015 disc too!)

Related post on PlayStation forums -

http://community.us.playstation.com/t5/Games-Services/EA-Amazon-disc-FAIL-on-PS4-Star-Wars-Battlefront-and-Need-for/m-p/45490168/highlight/false#M39694

(( if link does not work - search my PSN user name 'PurplePest13' or the name of this thread to find it ))

@PurplePest1,

Thank you all for your updates. I am sorry that I couldn't be of more assistance. I do believe that the discs are faulty here and not the hardware, but I just wanted to be sure that it was tested so users didn't have to wait for a new disc when it wasn't necessary. 

I would like to apologize that the launch of the game didn't go as planned for you like this. I sincerely hope something like this doesn't happen to you again in the future, with any game for that matter.

@makaveli-rip

Thank you for letting us know that you got the problem resolved by changing your disc. I would like to add to everyone who encountered the same issue: like I advised in my earlier posts, getting a new disc from your retailer is always the fastest solution if the one you received is faulty.

Once again, sorry for all the troubles. I hope those of you who obtained a new disc by now are having fun with the game. If there are any additional questions, please let me know.

--Tom