Re: Error 721
@malicious4 They did the same to me. Is not my ISP...
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4 Replies
- @Puddle_Nails78 I can’t even anymore. I would drive to their office if I were close enough. There isn’t even the call option like before for me. I’ve never ever experienced such a blatant lack of customer service or “passing the buck” as I have these past THREE MONTHS trying to get this solved. @ea fix it!
- @malicious4 I got charged £20 calling their "Helpline" and yeah has been a long time. Can't even get a refund...
It's so messed how EA cant figure this out . I have been still playing under my wife's name last couple of days with no issues. Same ps5 , same ISP , same DNS I went back under my acount error 721 . I bought the game under my acount . At least I can play it . I would suggest if anybody has a family member on there system whether its xbox or playstation try playing under there profile see if it works. Like to see how EA can explain that .
Yeah, 1005 @scjns555 - it isn't us, it's something busted server side at EA.
The community managers "opened the issue" in January but haven't replied with any info.
To add to this, I did the following:- Grabbed my old desktop and installed the software packages for Squadrons, etc.
- I purchased a new router, reset it factory defaults, and then loaded it up to the most current firmware version.
- I also purchased a used cable modem (Nighthawk) and set that up with my ISP.
- Initiated Squadrons and was able to SEE THE 721 ERROR ALL OVER AGAIN
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