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pidge2k's avatar
pidge2k
6 years ago

Re: Game crashing on second planet elevator

My name is Manuel and I work for NVIDIA.  Can you fill out the driver feedback form so we can look into this?

https://forms.gle/kJ9Bqcaicvjb82SdA

Also for more advanced users, it would really help if you could provide us with a crash dmp file from the game as described in the FAQ below:

https://nvidia.custhelp.com/app/answers/detail/a_id/3335

You will need to upload the dmp file to a file sharing site and then email me a link to download the file to [edit: email address removed]

Regards,

Manuel

NVIDIA Customer Care

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  • Inthrall's avatar
    Inthrall
    6 years ago

    Filled in that form now, but email address was removed. Any better way I can share that info?

    EDIT: PMed you a link with crash stuff. I've also added a video of it happening, but it shows differently to what I saw on my screen (the only visual hitch there was at the end). Video ends when the crash happens

  • pidge2k's avatar
    pidge2k
    6 years ago

    Thanks  I forgot about that. The email address is also in the FAQ I linked.  

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