Maybe so however if he is having problems with the game for whatever reason it is not up to standard, any item has to be as you know, the said item has to do whats on the box if not then it should be either refunded or replaced. Im not getting into a arguement over this, I have left the game either way, my son now has it, because im sick of <removed> cheating in a game where even the company dont give a damn.
Community AdminThe correct answer on how to proceed was already provided to the original poster in the thread.
None of you is wrong, although I would like to point out that CoffeyN7's link applies to consumers and traders in the UK and the Great Game Guarantee Terms already state that it is in addition to any rights you have regarding returns or refunds, including any right to a refund or other remedy to which you may be entitled under applicable law.
Please see the Returns and Cancellations FAQ and the Terms of Sale for further information regarding your refund rights and remedies.
As there is no point in discussing this further, I will now lock this thread.
Thank you,
Nils
