Re: White screen Bug Fallen Order

Product: Star Wars Jedi: Fallen Order
Platform:Microsoft XBOX One
Summarize your bug When you get to fighting Taron Malicos on dathomir after you accept your master's end in the cut scene, if you save and get off, when trying to get back on and fight Malicos your screen turns white whilst trying to enter the tomb and stays white. There is no way of stopping or getting rid of it and you cannot progress with the story. You can hear Cal moving but you cannot see anything. Many others with this problem and I am getting frustrated that it has yet to be acknowledged by EA/Respawn.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? After attemping to fight malicos and failing, save via the circle outside the entrance and quit the game, when trying to get back on and go back into the closed tomb door, you will be met with a white screen bug.
What happens when the bug occurs? You can see literally nothing except white. Can hear Cal move, you can do everything except see.
What do you expect to see? You should be able to enter the tomb and fight Malicos and continue with the story. Please fix asap.

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Many players effected by the problem want some acknowledgement it is going to be fixed, it has been 3 days.

Will expect a full refund as it is not worth playing the entire game over again at 82% complete and many many hours.