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Re: Why are child accounts not allowed to access online features?

Okay, finally fixed it.  If no one has a problem with changing the birthday of their children to make them older, but that is what has to be done or wait and see if EA fixes this.  The problem lies in when you created your childs Microsoft account, you put in their birthday and that is what is being used as a check to see if they have access to the content or not.  It doesn't matter what xbox parental settings you have.  If your Microsoft account has your childs birthday as this day, then that is the check.  You can edit it by signing into your Microsoft account, then under security and privacy, you will see manage permissions for children.  Under this, you can edit there profile including birthday. 

Now I do not recommend doing this unless you really don't care, because it basically will make them an adult in the online world.  But I checked it and it does work.  The only other thing I had to do was sign onto his ea account (origin client) and make sure it was linked to his xbox one live profile.  Once that was done, I can log into the game under his name and play multiplayer and everything else...  I know it sounds confusing, but it works....  as long as the emails are the same between ea (origin) and the one you use for his Microsoft account....

5 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    How do you sign into the child's EA account online?  When I created his account on the Xbox One, I used his Xbox gamertag as his EA account username.  The only email address that I entered, was mine, for parental verification purposes.  EA/Origin login requires an email address.

  • I created one for him and his profile...  used the same email as his xbox account one, that way they will be linked or you can link them. 

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Vortimous wrote:

    I created one for him and his profile...  used the same email as his xbox account one, that way they will be linked or you can link them. 


    So, you created another EA account?  I imagine you created an initial child account that you verified with your email address first, only to realize that your child could not play online?

    BTW, thank you for your information.  I find this issue very frustrating since Titanfall, Rated M, allows him to play, but, SWB, Rated T, does not.

  • I created an ea account for my son to link his xbox gamer tag to his own ea account that way he can play any ea game on the xbox under his own profile.  Just create one and be sure to use the same email address for your son as you did to set up his xbox 1 account (the Microsoft account).


    Yes I agree its stupid that EA is making this so difficult for children to play a Star Wars game that isn't even violent or blood... has no cursing in it, and it doesn't even have online chatting... I mean come on...

  • Anonymous's avatar
    Anonymous
    10 years ago

    Vortimous wrote:


    Yes I agree its stupid that EA is making this so difficult for children to play a Star Wars game that isn't even violent or blood... has no cursing in it, and it doesn't even have online chatting... I mean come on...



    I think it is obvious that EA is trying to protect the FPS experience for the older crowd only while the game is new/popular, but, that is it.  It clearly has nothing to do with the games ESBR rating and the "protection" of the child.  If it did, Titanfall would be restricted.  If I had come across this restriction with Titanfall, I would have thought twice about buying SWB. Titanfall is old hat, so I suspect EA quietly lifted any age restriction, if there was any, to pad the servers with online players. (I bought the Xbox One and Titanfall last month, so, I don't know).

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