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AOD_Jesus's avatar
AOD_Jesus
10 years ago

Refund for seasonpass/deluxe?

can i have a refund please for Deluxe/Season pass? i preordered the game as soon as it was pre orderable. i found its lack of stuff to do ..disturbing. not a whole lot to do. i like the enviroments but just not alot to do. i preordered through origin but they wont let me refund it as its not on my refund list.

the game is very buggy. sounds is breaking. matchfinder cant find matches ( always puts me in an empty match) gameplay is stuttery. freezes sometimes. and some players will not die. they claim they glitched out but i do believe its a hack.

i just want my refund. i dont want to play a game that should still be in beta.

can i please have a refund for both main game and seasonpass?

ty 

1 Reply

  • Carbonic's avatar
    Carbonic
    Hero+
    10 years ago

    Answer HQ is a community based public, mostly technical, support forum. To contact an EA Advisor directly you will have to go to:

    http://help.ea.com/contact-us

    then you can create a new conversation with an EA advisor by clicking "New Conversation".

    1

    Then you have to select the product you want help with, the platform and the topic

    2

    When you have done that you need to select the method to make contact with EA

    5

    The available methods depend time of day, time of week and holidays in the country selected in the selector in the top left corner:

    4

    Changing the above language to United States or similar can sometime make live chat appear if it's not available in your country.

    I hope this guide helps you properly contact a EA representative.

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