This was my response from Webroot after opening a ticket and providing detailed information and uploading the requested logs:
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Hello,
Thank you for contacting Webroot Support and for uploading the logs.
Webroot has received reports of symptoms similar to those that you have reported. Your case has been brought to the attention of our Product Management and Development teams for review and further prioritization. We do not, however, have a timeline for resolution at this time.
We appreciate you bringing this to our attention as we continue to investigate these reports further.
Regards,
Andrew S
Global Escalation Team
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Disappointing outcome.
Such a pretty icon on my screen wish it did something other then open 2 different launchers that then error out on me......
I don't understand why the technical support of Webroot is unable to give you the response they give to me...
Maybe there is a difference between the "For Business" version and "For Home and Home Office" version of webroot...?
