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I uninstalled the game and the EA App and downloaded and installed Orging instaed. I get the same error using Orgin wth the game. ???
What is the specific error that you're getting?
And when you mention that you've tried all troubleshooting steps required, which steps do you mean exactly?
- Lordoraan4 years agoNew Rookie
I uninstalled EA Beat App and am now trying to use the Orgin App. The steps I took are clearing cache, clean reboot, uninstalling game & reinstalling, repairing game, multiple reboots, starting Orgin and game in admin mode, running CCleaner.
- Lordoraan4 years agoNew Rookie
Not EA Beat App, I meant EA App...sorry
- Lordoraan4 years agoNew Rookie
I also updated my Geforce driver to the latest FW.
- EA_Leeuw4 years ago
Community Manager
Hey @Lordoraan,
Thanks for the info.
Can you try to install the Media Feature Pack from Microsoft to see if that solves the issue? It seems like this was a solution in the past for these kinds of errors, but more common on Windows 10. I wonder if it'll also work on Windows 11.
You can download it from here.
Step by step:
- Download & install the latest version
- Reboot PC
- Open the EA app again & repair the game
- See if you can launch the game without error
Hope to hear from you.
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