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Lordoraan's avatar
Lordoraan
New Rookie
4 years ago

STAR WARS Jedi: Fallen Order will not launch on Windows11...

i attached my DXDiag report. I have a total gaming PC and went through ALL of the troubleshooting steps with no change. I'm using the EA App (beta) and running my game within that environment. Any he...
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
Hey @Lordoraan,

What is the specific error that you're getting?
And when you mention that you've tried all troubleshooting steps required, which steps do you mean exactly?
Lordoraan's avatar
Lordoraan
New Rookie
4 years ago

I uninstalled EA Beat App and am now trying to use the Orgin App. The steps I took are clearing cache, clean reboot, uninstalling game & reinstalling, repairing game, multiple reboots, starting Orgin and game in admin mode, running CCleaner.

  • Lordoraan's avatar
    Lordoraan
    New Rookie
    4 years ago

    Not EA Beat App, I meant EA App...sorry

  • Lordoraan's avatar
    Lordoraan
    New Rookie
    4 years ago

    I also updated my Geforce driver to the latest FW.

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hey @Lordoraan, 

      Thanks for the info.

      Can you try to install the Media Feature Pack from Microsoft to see if that solves the issue? It seems like this was a solution in the past for these kinds of errors, but more common on Windows 10. I wonder if it'll also work on Windows 11.

      You can download it from here. 

      Step by step:

      • Download & install the latest version
      • Reboot PC
      • Open the EA app again & repair the game
      • See if you can launch the game without error

      Hope to hear from you.

      • Lordoraan's avatar
        Lordoraan
        New Rookie
        4 years ago

        OK. I will try what you suggest.

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