Stuck on "Preparing Download" for an hour in Origin. Download queue is empty after many retries. I tried to download from the battlefront website originally when it said "Pre-download" earlier but then said "Download" when I checked a few minutes later and I cannot download it from earlier. I don't know if that last bit is relevant.
Thank you this worked for me too!
Hi all,
Sing-out / Sign-in worked for you?
When I try to update my games (and currently all of them need an update. I am totally stuck without a solution), In the lower left corner, the game pops up next to my account info and it disappears. Nothing gets downloaded/updated. A Message pops-up saying I need to confirm/klick yes in the windows pop-up to initiate the download.
But, no windows pop-up box is shown... which means I am stuck.... I even cannot re-download any other games purchased before.
Some questions:
- What might I be doing wrong?
(I do not get feedback from the origin interface on what might be wrong)
- How much free space do you need? 5-10-50-100 GB?
- Can you address the space needed to an external USB-C drive?
- Can you track download/install progress?
Can you help?
Thanks!
MVa
After a whole set of attempts, some solution came out 😃
- I've set the switch for Origin cloud saving profile/... to 'on'
- Logged out, closed/killed all Origin tasks in the task manager
- Deleted the folders as described above
- Uninstalled Origin Client (was located on on my D-Drive) but kept my games installed on this drive.
- Restarted and installed the client on the OS (C-)drive
- Logged in and opened my games library
- In 1 second all games were up-to date (green check mark - downloaded and installed) So, it looks like the issue before was probably related to an incomplete handling of downloaded & installed files.
=> No warnings (on old version/close the windows message/ ... ) anymore when starting one of the updated games. Settings & key bindings were as saved before.
=> Downloading a new game started without an error message (installing and game start is for the upcoming night)
Thanks for the tips & suggestions!
MVa
Log-out/log-in did not work for me.
The steps that worked for me after many different approaches & attempts:
- I've set the switch for Origin cloud saving profile/... to 'on'
- Logged out, closed/killed all Origin tasks in the task manager
- Deleted the folders as described above
- Uninstalled Origin Client (was located on on my D-Drive) but kept my games installed on this drive.
- Restarted and installed the client on the OS (C-)drive
- Logged in and opened my games library
Update of the games was concluded, new games did not end up anymore in the 'preparing for download' state
you are amazing thanks been stuck with " preparing " for at least 2 hrs thank you
It worked perfectly .. thank you !
