Forum Discussion

5 years ago

Stutter and Freezes when playing - Denuvo related?

Love the game but get freezes and stutter during gameplay, heard this game has the denuvo drm, hope the publisher removes as soon as possible this so we can have smooth gameplay. I don't have a very ...

EA_Atic

DICE Team

5 years ago

Hello, @chbisio

Your laptop is on the low end of spec required for the game and age getting to it, seeing it’s a 6-year-old CPU/GPU. I assume you keep the laptop dust free also could be time for new thermal paste if haven't already changed it. To make sure there are no heating problems which is a common problem for laptop of age.

What you can do also is, make sure that all drivers for windows are up to date.

You can also try to do a clean boot to see if there any programs messing with Star Wars: Squadrons and turn off any overlay programs for example Discord or Nvidia experience.

Worth to reinstall the GPU drivers for your PC.

Let me know if this works or not for you. 🙂

/Atic

chbisio
5 years ago
Thanks Atic, great tips, I guess you cannot talk about the game protection since I had a hunch that it may relate to the stutters. Please raise my concern as a customer to the publisher as to in the immediate future they consider removing this game protection so the performance is not affected and we don't need to buy a new system to ensure great performance.

Thanks a lot,
Charlie