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stockcitygamer's avatar
stockcitygamer
2 years ago
Solved

SW: Squadrons EA login screen not visibel (gray screen)

Hello,  I am not able to connect star wars squadrons with the ea account because I am not able to open the ea login screen.  When I click on the connect button in the game I am getting the screen a...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @stockcitygamer To confirm are you online or offline in the EA App?

    Also, when you have a moment can you run through the following?

    • Check for other applications that may be limiting EA App or Game performance
    • EA App's Cache (Top Left Menu > Help > App Recovery)
    • Connection and Advance Connection Guides 
    • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
Mythris2218's avatar
Mythris2218
2 years ago

Same issue not fixed for me. Opened a ticket with support and after uninstalling EA Play and Squadrons, rebooting with no services enabled except microsoft, and reinstalling the game and EA Play I still get a grey blank screen that errors out. The only thing that as worked so far is disabling MFA on my ea account which is not a good idea obviously.

Oberst_Wulf's avatar
Oberst_Wulf
10 months ago

Hey, found the fix, change display to window,restart the game, click close to the first grey screen then Once in the menu, click reconnect and it should pop up. But it is stupid I have to do this every time. 

  • steve_cosmo's avatar
    steve_cosmo
    Seasoned Newcomer
    10 months ago

    That didn't help me. I have Steam and EA linked. I have switched to windowed, I try to reconnect. I still just see a blank gray screen that only says "close"

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