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beyourlove's avatar
beyourlove
4 years ago
Solved

Unable to activate game bought from Epic Store

I bought Star Wars: Jedi Fallen Order from Epic store for a few months, now, when I press Install in Epic app, the EA Origin windows pop up and ask for activation code, but I don't receive any code from Epic so I press Cancel, then I can't install the game. I try many times but it keeps popping up EA Origin app. Can anyone help?

  • EA_Atic's avatar
    EA_Atic
    4 years ago
    We had some issues on our end, should be working now for you with the system not asking for a code. @beyourlove

    /Atic

4 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @beyourlove

    Hello!

    Do you know if you have any other accounts you log into? My assumption is the game may be on a different Origin account that is linked to your EPIC account.
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    We had some issues on our end, should be working now for you with the system not asking for a code. @beyourlove

    /Atic
  • MiniHolgerfan's avatar
    MiniHolgerfan
    4 years ago
    I bought Star Wars: Jedi Fallen Order from Epic store for a few months, now, when I press Install in Epic app, the EA Origin windows pop up and ask for activation code, but I don't receive any code from Epic so I press Cancel, then I can't install the game. I try many times but it keeps popping up EA Origin app. Can anyone help?

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