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Anonymous's avatar
Anonymous
9 years ago

VR startup screen showing game loading forever

Just bought the Star Wars game and then downloaded the expansion pack for the VR experience. I can play the non-VR game, but when I choose the VR game it takes me to a load screen which shows the ci...
EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Hello @daddo61 

I am really sorry for those troubles, running the game. Can`t say I`ve seen such issues before, but usually power cycling your console (you will need to turn it off and unplug from the power supply for a few minutes) and reinstalling the game clears any issues you might have in the game. 

Keep me posted on this. 

Cheers,

Archi

Anonymous's avatar
Anonymous
9 years ago
Also, I guess from what you're saying that it should not take 20 minutes for this game to load normally. I would expect it would load immediately like the other missions. Thanks again
  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @daddo61

    Just let us know if the power cycling solves this. And of course it should not load that long.

    Cheers,

    Archi

    • Anonymous's avatar
      Anonymous
      9 years ago

      BUMP

      Getting the same issue. I've tried reinstalling the whole game, power cycled twice, still doesn't seem to work. I'm just getting the loading screen for 5+ minutes (I give up after that). Am I doing something wrong?

      Thanks

      • EA_Archi's avatar
        EA_Archi
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        9 years ago

        Hello @Spekta1983

        Your main game is a digital download or a physical disc version? Do you have any other DLC installed? What region are you in? 

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