VR STILL NOT FIXED
There is still a SERIOUS amount of ghosting or whatever you want to call it. I've tried playing on an Oculus Quest 2, HTC Vive Pro and Reverb G2, I've got an RTX3080 which far out performs the recomm...
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Every game has its problems and sometimes it won't work for everyone. This game however has gotten worse from the start - the performance dropped immensly after one of the first updates. Wouldn't be so bad if there was a sign or an acknowledgement that they are still working on patches for VR...but so far..zip, nada, nilch
What pisses me off the most is the lack of customer support - you can't open a normal ticket, the only option at this point is to go through a chat with 1st-Level-Support who copies and pastes answers from a sheet. No help from EA whatsoever. This was one of the games that I was really looking forward to and with all the VR-hype they started before release I'd have expected a more finished product.
This is exactly the problem!! Even more frustrating is that now I just want a refund, they're beyond useless. We stuck around giving them the benefit of the doubt because they acknowledged the issue and said they'd fix it, now it's months later, they still haven't followed through and if you request a refund it's "Too bad, too sad" despite being fundamentally broken!! To make matters worse we should be covered under Australian Consumer Law, they acknowledge it in their own policy and when you talk to support they still say they won't give a refund, it's beyond ridiculous and is quite frankly illegal, Steam has already had their * handed to them for these dodgy tactics and I hope EA gets the same treatment very shortly.
Also it's NOT a driver issue or a 3XXX issue, I've tried on the GTX1060, GTX1080ti and RTX3080 with the OQ2, Vive, Vive Pro and HP Reverb G2 and it has not worked properly on ANY of them, the closest was the G2 on 60hz which is just a mess itself.
I hope anyone else with the same issue finds this post and replies to it, I'm not sure if we can get an acknowledgement but I'm hopeful we can and I'll be taking this up with the Fair Trading group in my state to have this sorted which I hope opens the flood gates for others to get a refund too. The agents are BEYOND useless, I get that YOU might not be able to give a refund but claiming you can't elevate it to someone else that can is an outright lie and anyone who has worked in Customer Service and in particular Online Customer Service knows this is a lie.
