You are not allowed to access online features on xbox one
I keep getting a message on the starwars beta telling me your are not allowed to access online features? How do you fix this on Xbox ONE
Forum Discussion
EA_David
Community Admin
Community Admin@PandabearJacob1 I take it that you have Xbox Live Gold?
If that's not a factor make sure that you're not using a child account and that the account is not banned.
I have xbox live gold and am on an adult so what is wrong it only works for certain people I even bought the monthly fee for EA and it still doesn't work. This is crazy can you fix this. I've seen others posting the same thing.
im not banned and im having the same problem and iv got ault settings and its still saying not allowed access to online features plz help.
YES!!!! Having the same exact problems!!
Same problem - Gold is active - just cannot access EA SERVERS
@EA_David wrote:@PandabearJacob1 I take it that you have Xbox Live Gold?
If that's not a factor make sure that you're not using a child account and that the account is not banned.
Why can't child accounts play online for Star Wars Battlefront?
Why the heck can't we use a child account? How do we get this working so I can play online with my sons? It seems so stupid and very frustrating.
@EA_David wrote:@PandabearJacob1 I take it that you have Xbox Live Gold?
If that's not a factor make sure that you're not using a child account and that the account is not banned.
My son is having the same problem:
Hi. My son is having the same problem. I am assuming because his account is a child account. He can play on my account. There seems no reason that EA would set the game up like this. With most games allowing on line playing is within parental control. Anybody know a way around this? JM
I am having this same problem even though i am the restricted age it stil says that you do not have access to online this is driving me CRAZY if anyone can help that would be wonderful!
@MajDuc20 wrote:Hi. My son is having the same problem. I am assuming because his account is a child account. He can play on my account. There seems no reason that EA would set the game up like this. With most games allowing on line playing is within parental control. Anybody know a way around this? JM
@MajDuc20 wrote:Hi. My son is having the same problem. I am assuming because his account is a child account. He can play on my account. There seems no reason that EA would set the game up like this. With most games allowing on line playing is within parental control. Anybody know a way around this? JM
@EA_David wrote:@PandabearJacob1 I take it that you have Xbox Live Gold?
If that's not a factor make sure that you're not using a child account and that the account is not banned.
I have the same issue. I have xbox gold. Both of my sons have unrestricted access on xbox live (child accounts). The accounts are not banned. I suspect EA / Origin SW is not reading the restrictions correctly. As a reference they could BOTH play the beta.- Anyone see any answers to this? My son is unable to play Battlefront online though I am able to.
How do I change from a child account to an adult account?
I read somewhere of a solution and it worked for me.
I went into my sons Microsoft account, not on the xbox but on the website, there I was able to change his date of birth. Once it was saved I logged back into the xbox loaded his profile and Star Wars connected straight away. One happy little fella.
In order to find the email address associated with his account I opened his profile on the Xbox and in Settings, Sign in, Security & Passkey option. I found the email address.
Once I had the address I logged into his Microsoft Account and under Your Profile, Edit Personal Info I was able to change his Date of Birth.Hope this helps and works for everyone else.
- Why do people have to have the age appropriate for the game, even if it’s T, it shouldn’t restrict people from playing it, cause you basically waste money on something you can’t play
