Game keeps freezing on Koboh, unable to progress

After playing for a bit on Koboh I was rying to unlock the forest gate until the game froze and crashed, forcing me to restart it. Except now, every time I try to load my save, it puts me back at the last meditation point I stopped at and immediately freezes and crashes again. So basically I can't progress at all because I'm stuck in an infinite cycle of the game freezing on me and becoming unresponsive. How do I get a refund for this trash?