Forum Discussion
I died after getting the dash ability while figuring out how to use it after the cutscene in Jedah's Singing Ruins and it places me in an area outside of the chamber but I can't proceed ahead because the door you are supposed to go through won't open. There is no prompt to use a force power and both push and pull have no effect. I'm 30 hrs in and can't proceed ahead and there is no older save that I can load.
- 7 months ago
Same and its really disappointing
- 7 months ago
Literally woke up to this issue.. turned on game after exiting last night.. spawned in this cave where I have to jump across. Reach a door that can't open.. am I missing something
- EA_Rtas7 months ago
Community Manager
Hey folks, thanks for letting us know that you're running into this, I've sent this on to the team to be investigated and will update here when I know more.
Can you please let me know what platform you are all playing on?- 7 months ago
Estou jogando no Playstation 5, estou com o mesmo problema
- ggiber2 months agoNew Rookie
Im in the same situation please EA Group , help for continue the game. i dont want to restart again more than 10 hours of game. (I attached images) playing in PS5
is this issue soo necesary to resolve? look! the ussers and clients try to resolve for themselves look Reedit .... its (I attached link) the way that the ussers solve is for a gold trophy! Amazing!
https://www.reddit.com/r/StarWarsJediSurvivor/comments/133xz3z/stuck_in_the_singing_ruins/
- 7 months ago
Pc also, please fix this bug
- 5 months ago
Hey I found a fix on PC! Go to your save files under C:\Users\"xxx" \Saved Games\Respawn\JediSurvivor and remove the file "SaveGame00.sav" where "xxx" is your username. After removing that file you can reopen the game and it should take you back to a previous save just before you reached the soft lock area. Worked perfectly for me!
- 7 months ago
Cannot open the door once getting dash ability. Reloaded game many times died etc. cannot force grab the door to open it. Completely stuck.
- 7 months ago
Same. https://www.reddit.com/r/StarWarsJediSurvivor/s/IeJygXbBXO
there's 3 similar posts on reddit.
- EA_Rtas7 months ago
Community Manager
Hey folks, the studio team is aware and investigating this issue, when I know more I'll pop an update here in the thread.
- 7 months ago@shoklitz it's posted a few times on reddit, too. Imagine being like a billion dollar company and you can't fix a door in your game.
- Karma73918 days agoNew Novice
Does anybody of the criminals at EA doing something about the bug with the closed door? Or give us our money back. **bleep**ing morons.
- ggiber7 days agoNew Rookie
Hey mate, I know it's frustrating, but be patient; you can exit and continue with your save. I'm sharing the solution I got, check the comments on the video, greetings!
Singing Ruins soft lock | EA Forums - 11892064
- 7 months ago
I played on ps5
I died after getting the dash ability while figuring out how to use it after the cutscene in Jedah's Singing Ruins and it places me in an area outside of the chamber but I can't proceed ahead because the door you are supposed to go through won't open. There is no prompt to use a force power and both push and pull have no effect. I can't proceed ahead and there is no older save that I can load.
- 7 months ago
yep. posted here multiple times and on reddit. Judging from these posts, it's been known about by EA for roughly a week.
How long does it take a multimillion dollar company to fix a closed door? I am unsure.
- EA_Rtas7 months ago
Community Manager
Hey there folks, the studio team is aware and are investigating the issue. When I know more I'll update you.
- 7 months ago
Same! so annoying! Waahhhhhhhh
- 6 months ago
Hello! Did you happen to figure this out? I am experiencing the same exact issue
- 7 months ago
Same thing is happening with me..what am i supposed to do
i don’t wanna loose my saved data man
- 4 months ago
Happened to me I replayed the whole game to get back to this point. Here is the fix.
when you get to the singing ruins and slide down the wall after jumping from the rope, open the door on both sides before entering into the cutscene. This will allow the door to be open when you continue.
- 4 months ago
@BLHUNT94 wrote:Happened to me I replayed the whole game to get back to this point. Here is the fix.
when you get to the singing ruins and slide down the wall after jumping from the rope, open the door on both sides before entering into the cutscene. This will allow the door to be open when you continue.
By chance I opened them both (cause I didn't know where to go) and the entered the cut-scene. Still happened to me. ☹️
- 4 months ago
Did you ever get through the doors
- shoklitz3 months agoRising Rookie
No, unfortunately I haven't. I tried the jump/dash and pause glitch technique and made it to the other side but immediately fell into the chasm. Managed to do it like 4 times with the same results.
- 4 months ago
Same thing for me as well. Stuck behind a door that doesn't respond. I've seen this problem posted over a year ago and still no fix? Refunds are good start if their not interested in maintaining their game.
- 4 months agoI can’t believe the awful response to this.
I’ve spent good money on this game, I want a refund!
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