I am Stucked in Singing Ruins
I am stucked in the plataform. I can't use force to attract the metal door
Forum Discussion
Any assistance
EA_Rtas
Community Manager
Community Manager@webyzn Hey there, thanks for letting us know that you're running into this, I've sent this on to the team to be investigated and will update here when I know more.
Can you please let me know what platform you are all playing on?
Can you please let me know what platform you are all playing on?
I'm on ps5
I’m on ps5
@EA_Rtas any news on this being fixed?
Nope, I don't think they will be any immediate fix. Hopefully in coming updates (if there is any) they solve it. But I wouldn't hold my breath.. I just restarted the game on super easy so I can fly through to the point I played till and hopefully I can get pass there.
following restart, could you pass thru a second time? i'm extremely reluctant to restart, but looking as the only solution as EA hasn't quite fixed the issue yet.
- EA_Rtas
Still being investigated folks, thanks for bearing with us. I will pop an update in here when I know more.
How long has this bug been around!? I'm 20 hours in and now I have to re start because a door won't open! This is ridiculous fix the damn door @EA_Rtas . It can't be that hard.
(On a PS5) Just after getting the dash ability at the windy temple in singing ruins, you’re supposed to dash to a platform, pull the door open and recoup with merrin, to reach pilgrim’s sanctuary. The first time i did this, the door had a L2 (pull) trigger and let me dash and recoup with merrin, however right at that moment my power cut, and when rebooted, the game booted back to the moment i learn the dash move, however after dashing to the platform, the door no longer has a L2 trigger. The door cannot be opened in any way, you cannot proceed back, or go forth to recoup with merrin. No meditation points nearby, so no fast travel. No multiple save points, so cannot go back to a working save either. I’ve tried glitching my way through the door obsessively, and still could not get through. Therein lies the point. I should not have to try to glitch through a door that should be open in the first place, especially on a game that costs 70 USD. These game breaking bugs would not even happen during the 360,PS3 era. Can’t believe they’re happening now. I and many others just want to be able to continue the game we all have invested many hours in. Stuck in a cave with cal’s we all have customized, waiting for developers from a multi million dollar company to care enough to push a patch, so we can finish the game we bought. An unplayable game getting a Ps5 pro enhancement, is the cherry on top. How about we first fix the current console and pc versions. Please, just let me, and many others just finish the game, this is beyond frustrating.
The video below from another person, shows precisely the issue i. and the uploader is also facing.
There are numerous reddit posts about this as well.
Facing the same issue. I can’t start the game all over again. I’ve put in too much effort. FIX THE DAMN DOOR EA.
Play station
- @823d6b7592966e97 #fixthedoor
- EA_Rtas
Hey folks, thank you for bearing with us. This is still under investigation and I currently don't have anything additional to share.
Once I have an update for you I will update this thread so that you all know the most up to date information.Any updates?
I've put 45 hours into this game and now I can't progress. If this can't be fixed before the end of the month (November '24), I'd like a refund. I can overlook minor aesthetic bugs and the occasional glitches, but this door has rendered the game unplayable for me.
Hi EA.
Just wanted to say I'm also stuck at this point.
I managed to open the door and then get to where Merrin is. I then stopped playing for the day and when I came back to the game it loaded me to just where we learn air dash, I can't jump back into the wind tunnel and after I air dash across the first gap I come to the gate that leads into the wind tunnel but the gate now doesnt let me force pull it open.
I'm playing on a PS5 with a disc copy.
Unfortunately I don't have another saved file, just the 1 and it's not loading from a meditation point.
I've tried jumping off the cliff till I die, but I just respawn in the same spot, I have uninstalled the game and reinstalled it and the load file still spawns me in the spot with the issue of the gate.
Hello,
I am experiencing the same issue on my PS5 and it happened last day at night. I believe this is the trigger:
1. Obtain Air dash Ability the first time.
2. After obtaining, go through the main route and reach the circle where lightning is striking.
3. Don’t save the game and close the game after reaching this circle.
4. Restart the game and Continue the Journey.
Afterwards, you will see that the door which was previously opened from the other side is closed and player cannot use force ability to push or pull out of this door.
please, fix this I love this game😭😭
- @823d6b7592966e97 #FixtheDoorEA!
I'm having this issue in Nov. 2024. This issue has seemed to plague gamers for quite awhile now. Wondering if there is a fix timeline. I've been loving the game; this bug disallows me from continuing altogether.
I'm personally having the issue on PS5; it seems the majority of submissions operate on the same platform. I want to continue playing this game, quite frankly this bug disallows me from doing so.
Y'all have created a wonderful product, but this bug has been frustrating! I hope you can understand and resolve ASAP. If I can provide any additional info via screenshot or video submission, please let me know.
To recap the issue, following the acquisition of the dash ability, the 'tutorial' to dash over a chasm is followed by a metal door that provokes the user to use the force to release the clasp on this door. The door, if the user deceases, will not open a second time and the prompt to use the force disappears, leaving the operator in a 'soft-lock'. Restarting the game, the console, deleting and reinstalling the game doesn't work. This area cannot be left without using the force on the door, there are no other exits. I currently have completed 20 hours, (39%) and do not wish to restart the game just to find the same issue.
If you could update users as to a timeline of issue resolution, or provide an escape out of this issue, that would be greatly appreciated. As aforementioned, I love this game. It is frustrating that the game can no longer be played from my current standpoint, until the resolution of said issue.
Thank you.
- @EA_Rtas Hello ea. I'm on PS5 and I'm running in the exact same problem now. I thought it was fixed ?
I'm on ps5
- @notoriousdub Same. I’ve tried the wall dash and pause method but it just won’t work for me ☹️
