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magic130906's avatar
magic130906
11 months ago

Jedi Survivor keeps crashing on launch (EA App)

My game keeps crashing on launch, I never got to even see the main menu. I already tried all of the following steps: Repair/Verify your game based on which client you are launching from EA App...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
11 months ago

Hey @magic130906 

To confirm was the dxdiag from a clean boot or how you normally start your PC?

magic130906's avatar
magic130906
11 months ago

I am not sure, I think it was a normal boot later

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 months ago
    Hi @magic130906, Apologies for the delay, are you running any other programs or security software? If not, is your machine's date/time correct?

    • magic130906's avatar
      magic130906
      10 months ago

      No I am not using any security software or other programs in the background. I am using Berlin time.

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        10 months ago
        Hi @magic130906, Would it be possible to test a new admin account on the PC and check if this continues?

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