Forum Discussion

oi901nwvvruc's avatar
3 years ago

Jedi Survivor: Textures missing

As you can see the textures on the hands, as well as on the stones in the background and on the mud (in Koboh) are missing.

Any solutions?

29 Replies

  • I’m struggling to find a fix for this. My game has low polygon counts, and no textures at all. How do i fix this? The textures don’t load at all and it looks super blurry. I tried to refund but was denied. 

  • SabineQueen's avatar
    SabineQueen
    3 years ago

    Yes, I'm having the exact same issue, but most others are just having weird background textures. Rest of the game is running fine but the characters are all weirdly textured or blocky, and the health and skill bars don't show what level they're at. Really hoping to find a solution that doesn't involve  spending $700 for an eGPU set up.

  • SabineQueen's avatar
    SabineQueen
    3 years ago

    I have fixed my issue. I uninstalled the game and did a clean reinstall, and then uninstalled my graphics drivers and installed the latest available fresh from Nvidia's website. No longer having any texture issues, health and skill bars are all visible.

  • @SabineQueen Are you able to explain how you did that? Where do I uninstall my graphics drivers and how to I update them from Nvidia? I had the same issue as you so since you fixed it, it would really help if you could explain where to do that stuff (I don’t know much about computers)

  • SabineQueen's avatar
    SabineQueen
    3 years ago

    @Fighter_Pro410LIf you have an Nvidia graphics card, you can go to this page and put in your card info and it will take you to the latest drivers https://www.nvidia.com/download/index.aspx. I'm using a Geforce GTX 1060, which is pretty old, and apparently my computer just arbitrarily decided 3 years ago that Nvidia was no longer updating drivers for it, which I now know is not the case. You probably don't need to uninstall your current drivers, but I did just to be safe.

    If you don't know your graphics card, you can go to your Device Manager and check Display Adapters. You're looking for one that says Nvidia Geforce, that will be your gaming graphics card. if you right click on it that will let you uninstall the old drivers.

    If instead you have an AMD, you'll want this site instead https://www.amd.com/en/support , and of course check for AMD in your display adapters.

  • Benidicts99's avatar
    Benidicts99
    3 years ago

    Have you been able to fix this yet I have the exact same problem 

  • Product: STAR WARS Jedi: Survivor
    Platform:PC
    Summarize your bug The textures of the game will not load I have edited every graphics setting in the game on its highest level and its lowest, changed resolutions, v sync, AMD super-resolution etc and there's no way to fix it, it has made the game unplayable and honestly makes me want a refund
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? I do not know how to find it, it just started happening since I installed the game
    What happens when the bug occurs? The textures wont load
    What do you expect to see? the game to have actual loading textures

    I saw a tip to lower my resolution to the smallest possible but this did not fix it either

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @newfish32 

    Try the relevant action below depending on your platform:

    PlayStation: Boot in Safe Mode, Option 5 Rebuild Database: https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

    Steam: Verify files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

    EA app: Click Manage button and then Repair

    Additional PC steps:

    Make sure your display is connected to your GPU and not the motherboard video output

    Download and install all available Windows Updates
    Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/


    Thanks.

  • uthman28uthman's avatar
    uthman28uthman
    Newcomer
    3 months ago

    Its clear that this issue was never fixed I brought the game today and about 90% of the textures are not loading. all my drivers are up-to-date and i have a AMD 5700. it doesn't matter if I set the visuals at low or epic it still looks the same. I would like to play and enjoy this game but i am finding it really difficult to get any please from it . 

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