2 years ago
Jedi Survivor through EA App stuck Preparing Game
Hi, I installed Jedi Survivor through the EA App, but when I try to launch the game, either from the desktop shortcut or through the EA App, it get stuck on either Preparing Game (via desktop shortc...
- 2 years ago
Hi @knobby74
Thanks for reaching out to the community and letting us know what you are running into.
If you have not can we also try the following?
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool, then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode first then try again.