Community ManagerYour retailer should have those codes, contact them again and ask if they are going to get any.
If they say they will not or do not expect to get codes then the next steps are up to you.
Thanks.
So, what are the next steps you are referring to?
I can't magically make my pre-order bonuses appear!
I think you should put the Hermit pre-order items in the game patch. As an apology for this kind of issue and the other bugs and issues in this game.
Tom Gibson
@EA_Barry wrote:Your retailer should have those codes, contact them again and ask if they are going to get any.
If they say they will not or do not expect to get codes then the next steps are up to you.
Thanks.
