(PC) Spamel crash preventing progress
The game keeps crashing while riding the Spamel for the first time. I haven't been able to proceed in the game for over a month and have sent a crash report multiple times. Specs: GPU: RTX 4080 (up...
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Hey @Shtupidog,
Looks like there's quite a few people experiencing the same issue.
Although, the last comment mentions disabling Ray Tracing. If you have that enabled, have you turned it off to see if the issue persists?
Thanks 🙂
- iluminate
Hey @iluminatethesky
I was able to play the game with ultra settings with no crashing up until that area.
Do you know if it is game or driver issue and whether it is something that will be fixed or not? Would it be worth waiting for the game to be playable?
Thanks
Shtupiddog
I was able to play the game with ultra settings with no crashing up until that area.
Do you know if it is game or driver issue and whether it is something that will be fixed or not? Would it be worth waiting for the game to be playable?
Thanks
Shtupiddog
Hey @Shtupidog,
It seems like it's an issue with the game itself, I do not believe it's related to the Drivers. I did see some new drivers were released recently(a couple days ago).
My only other recommendation would be to do a fresh uninstall / reinstall of the latest Drivers.
If you'd like, you can also try contacting EA Support to see if there's any further troubleshooting that can be done.
https://help.ea.com/en/contact-us/
Thanks 🙂
- iluminate
- Hey @iluminatethesky
They don't seem to make it very easy to contact them... When I finally was able to email them I got this response:
"In order to resume this case, please click “Resume Case” below. Once you resume this case you can add more content such as attachments or continue to contact one of our advisors. Otherwise your case will be autoclosed."
Resuming the case also results in it being paused again.There should be an option for live chat as well.
If you're not seeing that, try clearing everything in your web browser(history, cache, etc) and see if that contact method comes up. If not, select a different reason for Contact, such as "Refund" and you should get the option.
They're also available via Twitter @ EAHelp, you can send them a DM.
- iluminate
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