Sorry to say, you likely won't get a refund, as you've been playing since Oct 2023. See this.
If you want some help resolving you're issue, I suggest you attach a DXDIAG report.
"This is the only game that does this" is a familiar phrase in gaming support forums. It typically does not mean the game is broken, but rather there is a specific (often new) capability of HW/SW that the game is trying to use that is misconfigured or missing on the gamer's PC.
I'd believe you on that but a game this good doesn't get horrible reviews on Steam complaining about crashing if the game does is not have a problem with crashing. And the fact that the game has to "optimize" every time it loads does not bode well for the stability of the game.
Before I get help from anyone, I want their DXDIAG especially if they claim to never have had a crash.
Hello, apologies for late reply. I have attached dxdiag as requested. Hope this will help to get to the root of the issue. I'm dying to play this game, has been for about a year now.
That DXDIAG report suggests you try the following:
- free up space on your drives. You should have at least 10% free space on each drive.
- check your virtual memory - i.e. cached by Windows. If it's on your c: drive, you may be having issues because of lack of space.
- make sure you are not overclocking your CPU or GPU while you're troubleshooting
- make sure you memory settings in BIOS match what your CPU supports. I personally had this issue years ago.
I am going to remove all and any OC from CPU, RAM and GPU and report back.
However, could you elaborate on your statement about having at least 10% free space on EACH of my drives. I have 2 storage/backup HDDs. 4 TB and 8 TB. What makes you say I should have 400 GB and 800 GB (!) of free space on each respectively? That seems like an extremely unreasonable ask.
@Marvinn84 wrote:
However, could you elaborate on your statement about having at least 10% free space on EACH of my drives. I have 2 storage/backup HDDs. 4 TB and 8 TB. What makes you say I should have 400 GB and 800 GB (!) of free space on each respectively? That seems like an extremely unreasonable ask.
You're OK on your backup HDDs. They should operate fine with less than 10%.
Hello, just wanted to give an update. I have run some tests without the OC couple of days ago and turned out the issue was an unstable RAM overclock.
It was a custom OC (quite a bit above the XMP). The surprising thing was that this OC passed a full (x3) MemTest verification, but still after going back to XMP I got zero crashes! Managed to finally finish the prologue and play quite a bit into the first planet.
This was before the most recent patch (the one removing Denuvo, for future reference).
Thank you for help.
