Re: Jedi Survivor won't download

Hey @InquisitorCal @lilsaint9195 @Bartziu @smiglixx 

Can we try going through the following first?

• Run the EA app as Admin
• Clear EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Close other running applications on your device
• Run the System File Checker tool, then Check for Windows and GPU updates  
• Restart your device in Clean Boot mode first then try again.

If this continues please let us know the following...

• EA ID (Gamertag):
• Are you getting an error message?
• Do you own a copy of Survivor or access it via EA Play?
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag file and an EA app Error ID Number

Thanks!