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CHESTHAIRPAPl's avatar
CHESTHAIRPAPl
3 years ago
Solved

Missing pre-order content, third-party retailer

I’m reaching out for help with my missing Preorder bonus code. I preordered from Target and have tried reaching out to them several times. They do not have any solutions for me and keep telling me to...
  • EA_Barry's avatar
    EA_Barry
    3 years ago

    @CHESTHAIRPAPl 

    Your retailer is required to provide the pre-order code.

    It is possible this will just take some time, you do not need to hound them but they will eventually provide the code.

    Thanks.

dtrain515's avatar
dtrain515
3 years ago

Same exact thing happened to me with Amazon. Can't find help anywhere.

Dade81476's avatar
Dade81476
3 years ago

Same thing with Walmart.com. They tell me EA is responsible and EA keeps telling me to join chat but there is only an email under my ticket option. I’m noticing no one on eBay is selling the North American pre order bonus just 100’s of europe only for ps5. It’s like they ran out of codes and just are ignoring it now

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