Forum Discussion

Re: To continue linking your EA Account, head back and start over

@Adderisinsane
Try this steps:
- temporary disable any antivirus / firewall
- run EAapp with Admin rights
- run "App recovery" from help menu of EA app
- restart EAapp with Admin rights
- close Epic client and clear the Epic Games Launcher’s webcache:
https://www.epicgames.com/help/en-US/epic-games-store-c5719341124379/launcher-support-c5719357217435/troubleshooting-the-epic-games-launcher-a5720215069211#clear-cache

- run Epic launcher with Admin rights
- check again that u use correct EA and Epic accounts
- run the EA game from the Epic client.

Adderisinsane
3 years ago
got it now, thank you so much
MADrag0n
3 years ago
@Adderisinsane
Happy Gaming!
D3vilhunnn
3 years ago
Tried all the steps, nothing worked
fley118
3 years ago
still not working for me
py1oyog3eke0
2 years ago
@MADrag0n it doesnt work for me still please help me i did all the steps and ea wont respond back to mew
Dualzxx
2 years ago
Hey @py1oyog3eke0,
Make sure that you have previously linked your epic games to an already pre-existing EA account. I've noticed this with many people and it appears to be the most common problem/solution. Check that you havent previously created an EA account that has the game your trying to play on it.
D4N13L3
2 years ago
So every time I want to play a game I have to do all this mess!?!? I'll ask for a refund and I'll buy the games on Steam instead.
hhhhhh7hhhhh
2 years ago
What do you mean by "check again that u use correct EA and Epic accounts"?