Solved
Refund Re
I recently made a purchase of Jedi Survivor, and even on the lowest settings it has crashed 3 times prior to even played more than 30 min. I would like a refund for this purchase.
Hey @sjsemp
It's not good to hear were running into issues with Survivor running on your device. If you woul like we could try going through a few steps depending on which platform you are playing on.
If not, please note we are unable to assist with refunds, account issues, Bans, and missing content on Answers HQ. If you want to find out more about how to request a refund we have a few help articles below.
Additional Information:
- Buying EA games: order and payment info
- Where to buy EA digital download games and virtual currency
- How to install, buy, and play EA games on Steam
- Great Games Guarantee
- Great Games Guarantee Policy
Please note these are for purchases through EA Store Fronts, If you purchased the game through a retailer or another platform you will want to reach out to whoever you purchased the game from for further assistance.
Hope this helps!
