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WanakinSkywhine's avatar
WanakinSkywhine
6 years ago

Bought shroud of memory did not receive misson or collection unlock

i bought the shroud of memory unlock today and used the thing it gave me to unlock the quests it game me shroud of memory but not arma rasa i did chapter 9 and finding a findsman but no alert appears...
WanakinSkywhine's avatar
WanakinSkywhine
6 years ago

UPDATE still have not received any support on this it appears my ticket did work almost 3 days ago because i can pull up the in game support again but still cant post or update tickets currently

Belgorad's avatar
Belgorad
Hero (Retired)
6 years ago

@WanakinSkywhiner 

The unlock not working is ab and more than likely will need to be fixed with a patch.  They won't be able to fix it via a ticket.  As per the link I provide before, they are aware of the issue and investigating it.

  • WanakinSkywhine's avatar
    WanakinSkywhine
    6 years ago

    Update patch did nothing getting irritated that i payed for a good and have not received it and all i got was a claim saying a patch will fix it and no real answers

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    6 years ago

    @WanakinSkywhiner 

    Looks like they are still investigating the issue.  See the thread here.  I would monitor the dev tracker found here as any updates on this issue would be posted there.

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