cannot reset password

I have recently returned after a long break, and while recieving the reset password emails I seem incapable of actually changing my password. I have no idea why either since it simply says "A unknown error has occured".

proxos666
2 years ago
@PanzerSmurf

This is the last post i am making on this thread

I am a swtor player and do not work for EA or Swtor

there is no one here that can assist you with the account issue on your swtor account

You need to contact swtor support to fix the account issue

For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

~CM Edit - Edited post to provide article on how to contact support for STAR WARS™: The Old Republic™ -Rtas

17 Replies

PanzerSmurf
Not applicable
2 years ago
"Free to play" in no way invalidates the law.
Next to that, I invested real money into the account which is now being withheld from me, which is akin to theft.

If you are now just going to insult me with "you free to play pleb you have no rights to service to begin with", then please just * off.
proxos666
Hero+
2 years ago
@PanzerSmurf

Your issue is an account issue not a technical issue

you need to call swtor support only they can help you with this

For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™

[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
PanzerSmurf
Not applicable
2 years ago
And again, EU and Dutch law says I do not have to accept this and I refuse to call a non-native number, there absurd costs with that.
PanzerSmurf
Not applicable
2 years ago
So I take it this means I'm being refused service to recover a account that belongs to me ? As a EA employee won't even attempt to help me and i'm simply being manipulated by a shill to occur costs and call a foreign number ? Just want to make sure the complaint i'm about to file is correct.
proxos666
Hero+
2 years ago
@PanzerSmurf

This is the last post i am making on this thread

I am a swtor player and do not work for EA or Swtor

there is no one here that can assist you with the account issue on your swtor account

You need to contact swtor support to fix the account issue

For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

~CM Edit - Edited post to provide article on how to contact support for STAR WARS™: The Old Republic™ -Rtas
PanzerSmurf
Not applicable
2 years ago
So not only are you refusing to help, you shut down my topic asking for such ? What kind of scumbag company is EA to treat someone asking for assistance like this ? Shutting them up on the first avenue they lead a player too and demanding the go call a foreign servicenumber at significant cost ?
EA_Rtas
Community Manager
2 years ago
@PanzerSmurf Hey there,

Proxos666 is correct in that this is not an issue we can assist you with on the forum, you will need to contact SWTOR support directly via the one of the phone lines kindly posted by Proxos.