Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
Forum Discussion
swtor username ?
Hello,
I am having issues with subscribing to SWTOR. I had tried resetting my password already and still it did not work. My SWTOR is Kirademonhunter and my EA is Freya1988dnd.
You need to reset the password on the linked EA account that account has the persona moonflowerwolf (not Freya1988dnd your posting on now) that EA account uses a different gmail email then what is on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Hey buddy, i seem to be having the same issue with my account, i cant seem to purchase a subscription, cartel coins or even redeem a code, i have changed my EA password but no success. My SWTOR Username is I-Steal-Potatoes
Kariozan is my swtor acc username
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
- @proxos666 Thanks for the help!
Hi. i cant subscribe on swtor. plz help.
swtor name: emil-animal
Support cant see an account issue , try using incognito mode with chrome or (try another browser) delete the browser cache and cookies and see if it persists
Same issue here.
EA Account: Beeblia
SWTOR account: Beeble
Chrome incognito mode does not solve the issue for me.
EDIT: Resetting the EA account password has not solved anything either.
Account name:Anachromos
I cant subscribe either..plz help
You need to reset the password on the linked EA account that account has the persona neltharin (not NelB3at your posting on now) that EA account uses a yahoo email (email is different to swtor)
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
- @proxos666 Hi, I also have the same issue, im trying to purchase a subscription, but getting that error, I reset my password, but the same thing occurs, my account username is BladeMcNeil
Hello, I have a problem with subscribing. How to solve this error message?
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
My user name is ChipzzzZ
Support can see you are subscribed now so all good i gather ?
@proxos666 I have problem with subscription first of all i subscribed on steam and don't get my subscription then when i want to buy subscription on swtor.com i have communicat There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance. My Swtor username = Layrooo and orgin username = Layrooo
be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
will have a response back about the account issue in about 10 hrs
hi i have the same problem..user name ervandeleo...plz help....i did reset my swtor password,but still cant subscribe...
I am having the same issue as the OP. My swtor name is Scredbrofre.
Hey I'm having this issue as well, my username is KingARSSR.
I can't seem to subscribe to SWTOR either. I'm having an issue with my EA account that will not allow me to purchase anything. My username for my SWTOR account is Arthonius. Any info back would be great. Thanks!
Support can see you are subscribed now , so that is good to hear
You need to reset the password on the linked EA account that account has the persona suicidalxmonkey (not NoAimNolan your posting on now) that EA account uses a hotmail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
I didn't have an EA account linked to the same e-mail as the swtor account with the username KingARSSR, nonetheless I created one and tried purchasing and it still didn't work.
I tried resetting the password on that account I just created and tried purchasing on incognito mode and that also did not work.
I tried purchasing subscription through steam, the money was charged but I still don't have subscription (and obviously can't refund that).
Seems like this game really doesn't want me to play it lol.
I'm having the same problem, Name, LewphStormfyre
Hello I am having the same issue, could you please help. I have tried resetting password with no luck.
Account name: Serphensortia
Many Thanks
account is fine , if you still get an error on swtor.com use incognito mode on chrome or delete the web browser cache and cookies
- @proxos666 Linking my account to steam seemed to solve the issue. However I purchased a 30 day sub through steam and it hasn't applied to my account i am still set to preferred. Any thoughts?
many thanks
