Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
Forum Discussion
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
I have same issue. Tried resetting EA account, but it didn’t work. Xaveak is my swtor account. Strela9K34 is my EA account. Tried subscribing via steam, but it also doesn’t work. It’s definitely linked.
You will need to call swtor support when the lines open to fix the account issue before any gametime can be added
1am - 10 am QLD time (AEST) lines open https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
Support cant see any email from you per the steam sticky , given you need to call to fix the account, have the screenshots ready to upload when you call
I too am having problems buying a subscription.
I merely told :
General Error
x An error has occurred while trying to process your request. Please, try again later.
My SW:TOR username is Anterean
There is a known issue with credit cards from denmark and the netherlands , best suggestion is to tie that card to a paypal account and purchase via paypal
otherwise link the swtor account to steam and purchase on steam https://help.ea.com/za/help/star-wars/star-wars-the-old-republic/swtor-on-steam/
