Can't Subscribe to SWTOR

@HolgerDenStore 

The issue hasn't changed from last year https://answers.ea.com/t5/General-Discussion-Technical/There-is-an-issue-with-your-Electronic-Arts-account/m-p/13181932#M105369

To fix the account You can try to reset the password on the linked EA account persona "jumblehumble" (so not the ea account you are logged into now) that account uses a "different" email (it uses a torsbo.com email) then what is used on the swtor account now

use this link (insert the torsbo.com email address into that link) to reset the password then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

If you dont have access to that email address you are best to call swtor support when the lines are open they can update the email used on that ea account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

Hi there, im also running into the issue when attempting to purchase a subscription, im receiving the message "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance." 

SWTOR name - Jimmooo

EA  - Jimmo95

@Jimmo95 

To fix the account issue, You can try to reset the password on the linked EA account  that account uses the same swtor gmail email address

use this link (insert the swtor gmail email address into that link) to reset the password then login on that EA account to fix the swtor account for purchasing

Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached

Hello there! 

I am unable to subscribe. Tried both ways with either Paypal or Credit Card. Both cases it fails, saying "unexpected error" when verifying the payment in the very end. Bank says the card is in perfect order, no problems there. Paypal works on everything else. 

Tried resetting my EA account password succesfully, tried incognito mode. Nothing helps. I am really hesitant to try via Steam because of past problems of me not being able to cancel subscription and  paying 3-4 months for nothing because of that. 

Anything I could do other than what I have already tried? Is the Steam route the only possibility? Would really love to play the game but with the sub extras. 

EA name dfuncta
SWTOR funkkis

e. Seems I managed to tip toe my way around the problem by having Paypal balance to buy a bundle with 60 days game time. 

@Dfuncta 

if the account is disabled, steam purchases will not add to the swtor account, the linked ea account may not be the EA account your posting with now, hence password reset doesnt help

Common for this issue is that the linked ea account has been disabled needing a password reset, that EA account likley uses the same email address you have used to create the swtor account originally, so if you have changed the email on the swtor account though, try using the original email used on the swtor account

use this link  to reset the password then login on that EA account

Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

otherwise call swtor support when the lines are open https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country...