Forum Discussion

Piratez_7's avatar
Piratez_7
4 years ago

can't subscribe

There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-repu...
Raysel8's avatar
Raysel8
4 years ago

Hello, same problem as the OP, ID = Saivajer

Thank you!

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @Raysel8 

    Your account has been sent to studio for fixing, they should email when it is fixed

    to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

  • Raysel8's avatar
    Raysel8
    4 years ago

    I'll wait for now, i just downloaded the game yesterday (by launcher) and i dont feel like to repeat the process on Steam. The tips are apreciated, thank you again!

  • iSoWoke's avatar
    iSoWoke
    4 years ago

    I am also having the issue of not being able to subscribe

    username: Zelanor

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @iSoWoke 

    support can see your subscribed now , any further issue ?

  • Zelanor's avatar
    Zelanor
    4 years ago

    Oh yeah thanks!

    I found out my SWTOR account was linked to a different Origin account than I regular use. Resetting the password  on the linked Origin account fixed the issue 👍

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