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I am also having this problem:
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance.
i need the swtor username to flag for swtor support
it will be monday before online here again
- 4 years ago
I can't subscribe or buy cartel coins from swtor.com and my username is Edheltir and i get this message when i try to do it
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
- proxos6664 years agoHero+
You need to reset the password on the linked EA account that account has the persona abcznb1tfzyby (not Calagon your posting on now) that EA account uses a mail.nu email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
If you dont have access to that email call swtor support when the lines open , they can update that email for you
- 4 years ago
Hey,
I'm also having trouble subscribing. My account name is Akimban.
- proxos6664 years agoHero+
You need to reset the password on the linked EA account that account has the persona kassilius (not kassilus your posting with now) that EA account uses the same email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
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