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Saberjawz's avatar
Saberjawz
10 years ago
Solved

certificate authentication failed, please contact customer support

I got this problem starting today. When I searched the error, it said the most common cause is a wrong date and time, but those are set by default and I checked, they are up to date. SO what else can...
  • Saberjawz's avatar
    Saberjawz
    10 years ago

    Thanks for your help, but somehow the problem fixed itself. When I tried starting SWTOR today it just worked. So yeah, no idea what caused it, but it's fixed. thanks guys!

proxos666's avatar
proxos666
Hero+
10 years ago

@Saberjawz

try this

go into task manager (Open Task Manager by right-clicking the taskbar, and then clicking Start Task Manager) and end task on any bitraider processes (should start with br, BRSptsvc.exe and brwc.exe) if any are still running.

then delete the bitraider folder in the game folder (right mouse click on the game shortcut and select open file location) and start the launcher.

Saberjawz's avatar
Saberjawz
10 years ago

I think it worked! It started updating now. Will keep you posted for when its done upadting. If the game runs, I'll let you know! Thanks!

  • Saberjawz's avatar
    Saberjawz
    10 years ago

    I think it's redownloading the entire game or something since it is downloading 2 days already (with extremely bad internet I must add). When it's done I'll post if the game works again!

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