Well this would be less of an issue if preferred players had SOME way to contact Bioware. We get no message board, no tech support, no in-game tickets, they've even closed the off-topic board on the Bioware forum, and they don't even let us report bugs! It's like we don't even exist! And on the extremely rare occasion that someone on the official forum speaks for us, they're quickly dismissed and ridiculed by elitist subs.
EA_David said earlier in this thread that the issue is being investigated (page 2 of the thread in my browser). Speaking personally, I was gratified by the prompt response.
Well... we will see.
Hey, EA... I think some of the reader's (me too) would be pleased if you could give some more feedback. Is there anything for us?
I would expect the patch notes will be posted to this post over the next 24 hours , hopefully it will be listed there
Patch notes are up; looks like this will be fixed tomorrow. Keep your fingers crossed!
And compensate fairly any of us who spent either in-game or Cartel coins to try to make our characters actually PLAYABLE while the fix is being done, I spent a bunch of in-game money on a relatively lowbie character just to pull the crystal out of her saber to play her, plus some Cartel coins to purchase an alternate crystal...only to find out THAT wouldn't work either.
And I have another teaming event Friday where I'm going to have to spend a bunch more on a higher level character to be able to play HER on Friday (if not fixed before then).
Ok so, did the patch and logged in and... still the same problem. Character icon has that big red sign above it indicating problem/unauthorized items. Checked weapons, same issue, the ones with Cartel crystals are not authorized (if I CTRL-Right Click to modify the weapon/item I can see that it's the crystal). Some purples also have the same issue (earpiece etc). Doesn't look like anything in this patch fixed the specific issue we are having (or at least that I'm having).
Well, this really sucks. I really like this game, but right now I can't play it at all after the 4.0 update. I've sunk over $500 into this game this year alone, and even if I'm not a subscriber I think I deserve a bit more customer service than the silence we are getting right now. If I can't play this, I'll have to play something else, and if I start spending money on another game I'm not going to go back and forth. C'mon EA, help us out here! Don't push us away!
