Forum Discussion

10 years ago

Crackling audio and Stuttering Video

I have been playing SWTOR since release and only with in the past couple of weeks I have encountered this problem.

My video, every few seconds, will drop in frame rate briefly, as if I am missing a few frames of animation and when it does this my sound will make this crackling noise. In conversation cut scenes, characters will talk as if they have a stutter, which seems again to coincide with some drop in frames as they repeat the animation they did a half second before, with the same clicking noise. This seemingly came out of no where as I had never had this issues before.

How bad it is varies from day to day but for sure it gets worse the longer the game runs, and it only happens in SWTOR. Here the past few days its been getting worse and I am at wits end trying to figure out what to do.

57 Replies

proxos666
Hero+
8 years ago
@Dalethfc1

if you have a creatve soundblaster dac chip try an older driver version, soundblaster is known to get this crackling for example

however have no idea what your system setup is without the dxdiag so cant comment further
Dalethfc1
New Scout
8 years ago
It's Realtec on-board Sound chip. The MSI Monitoring software checks everyday for Bios/driver Updates and Monitors for faults, it's one of their Carbon Gaming Mobos.

I am reading through many forums about this VERY common and unanswered issue. Some have FPS stutter with it.
proxos666
Hero+
8 years ago
@Dalethfc1

Yes FPS stutter can be found with crackling audio , historically though in those cases , one common cause was thermal issues

I doubt this is what you would have
proxos666
Hero+
8 years ago
@Dalethfc1

If this is a new windows install start 2010 C++ at this link and install each up to 2015 version

uninstall ones there and then do x86 and x64
Anonymous
8 years ago
I have this same issue. Deleting the BitRaider folder did seem to help somewhat, but I've not been in a conversation since I restarted it so I'm not sure how effective it was. The game audio was quite good immediately after I tried it, but slowly over the next hour or two it seemed to get worse. I've tried force updating drivers, I've tried to see if my CPU is just garbage, but it's only using 20% with the game, discord and chrome open, so it doesn't seem that's my problem. I'd really love to see this fixed, it's really infuriating.
Anonymous
8 years ago
Has anybody found a working solution to this problem?
EA_Kipling
EA QV Team
8 years ago
@Hawksmith

Stuff like this can often have many different solutions or workarounds. What troubleshooting steps have you gone through so far?