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Talon_Crystal's avatar
Talon_Crystal
4 years ago
Solved

Error logging in: Using the wrong steam account

Hey all

I havent played SWTOR in years, and decided to take it up again today. After finally remembering my username/password, I try to log in and it sends me a one time password. No problem, I get it, type it in, then I get this error message:

I don't have multiple steam accounts, and truth be told I originally bought SWTOR on hard copy back when it was released. I have played since but... here we are. 

Help

10 Replies

  • Talon_Crystal's avatar
    Talon_Crystal
    4 years ago

    Hi 

    Thanks for the prompt answer! I went in and checked this, and there's no actual steam connected for me to remove. 

  • Talon_Crystal's avatar
    Talon_Crystal
    4 years ago

    I was sure I replied to this, sorry for the delay. 
    Both are identical, I even switched my email on the SWTOR webpage to my current steam email and that didn't work. Maybe I'm better off downloading the client from the site?

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @Talon_Crystal 

    The steam name can be anything 

    checked with support your steam account is linked to another swtor account and Crystal_Talon swtor account is not linked to steam

  • Talon_Crystal's avatar
    Talon_Crystal
    4 years ago

    Right, that's what I'm trying to fix. All the DLC I've downloaded in the past, I think is on the Crystal_Talon account, I don't know what account is connected to steam as it is, or how to remove it. 

  • ZStoneheart's avatar
    ZStoneheart
    4 years ago
    I am pretty sure it has to be done from the SWTOR site, I could be wrong.
    Pretty sure you'd have to get access to the other SWTOR account that is currently linked to your steam, unlink that, then login to the desired account to be linked after starting up SWTOR from steam.
    Sorry for my uncertainty, just don't want to mislead someone if I am wrong
  • Talon_Crystal's avatar
    Talon_Crystal
    4 years ago

    Yes! that worked! I basically sent an email to all my emails to see which one came up as a different username XD Unlinked that account and it let me in! yay tyvm!

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