About a month ago I got a playtime code. Whenever I try to redeem it, there's an error telling me that I should try again later. I have been trying this for the past few days and it hasn't worked. It doesn't tell me that the code isn't valid or has been used already, it just gives me an error without any feedback at all.
Was it given as a gift or purchased from somewhere? Is it a 60 day time code?
For the error your receiving if it says it's already used it's normally pretty accurate. I'm not sure if the person who a gave it to you used it themselves or got it from someone else who did.
You would still this point need to call customer service and provide them the code and they should be able to look up whether it was used. Normally 30 time codes comes when you purchase the game directly from like origin or Amazon bubdle. The 60 day codes are ones that are purchased separately along with 90 and 180 time codes.
Either way I would call to verify the code. See db woodynz post here with a link to numbers and how to use skype if you have it.
Using skype with that contact is a free call to the best of my knowledge, that number is only available as per the hours listed (Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc
EA QV TeamYou might need to get in touch with Customer Service over the phone if you still can't redeem your code:
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]
