[Guide] Game failing to launch on Clicking Play
So you have pressed play and the game isn't starting correctly. Here are some common symptoms and solutions:
- Game appears in taskbar, or appears as a sliver on screen, or alters windows resolution or is stuck at the initial loading screen
First thing to try is simply pressing ALT + Enter keys (twice can be needed) , if this brings the game back, go into preferences and set the resolution settings again.
- Game flashes black screen and closes or is stuck at the initial loading screen, or game goes not responding
Press the [Windows] Key + [R] at the same time
Copy the following in to the text box and press ok
%localappdata%\swtor\swtor\settings
Open the client_settings.ini file in notepad and ensure the following are displayed within the [Renderer] section
Fullscreen = false D3DFullScreen = false RefreshRate = 60
Check NativeHeight, NativeWidth, Height and Width ( all 4 ) match your monitor resolution.
Save and close the file.
Start the game as normal.
Change graphic settings within the game as desired.
- If it is file related then a repair will usually sort it, details to repair are
If your Launcher is via Steam:
See this link for directions
- Screen is displaying a solid color before or at the character select screen
Press ALT + Enter first to switch to window mode and back to fullscreen otherwise
Go to C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor and delete just the file called discachearena then start the launcher and login.
- Recently Upgraded or Installed Windows and never played before on this computer
- If the above doesn't help
Next, you will of course want to remove and re-add both launcher.exe and swtor.exe to the AV and Firewall exception lists as sometimes after a patch the exceptions fail due to the file change. So be sure the AV hasn't also quarantined swtor.exe
- Some Launcher login Issues or No Server List
