Forum Discussion

5 years ago

Solved

HELP me PLS SWTOR can't pay for the game

Good afternoon. Trying to pay through a credit card for game time. Writes

SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our twitter for details!

Please tell me what I need to do? - I have a card there with an expired date. I need to replace it with a new one - but I can't make changes. Maybe that's the point? Why can't I pay for the game?

proxos666
5 years ago
@Melianoras

You need to reset the password on the linked EA account that account has the persona xakep09061224 (not Melianoras) that EA account uses the same email as on your swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

25 Replies

Melianoras
5 years ago
AND this wrote
The EA Billing and Management services cannot be accessed at this time. Please try again later.
Melianoras
5 years ago
We have a MASTERCARD ending in expiring 01/2018 on file. Change billing method
and here does not allow to change anything
Melianoras
5 years ago
@Melianoras HELP
proxos666
Hero+
5 years ago
@Melianoras

swtor username ?
Melianoras
5 years ago
@proxos666 Melianoras Display Name
pls help
Player_1i2wuupt
5 years ago
I am having the same issue this has been the message on the swtor.com site for over a week now. I can't even raise a support ticket for it as you have to be a subscriber to be able to raise an in game ticket
proxos666
Hero+
5 years ago
@Player_1i2wuupt

swtor username ?
Player_1i2wuupt
5 years ago
swtor forum username = Kittara,
Troopperx
5 years ago
I too have same type of problem.I can't buy subsrciption from Swtor's website(because of some error message). I've also changed my EA account password but nothing seems to be helping to solve this issue oh and also when I changed my Ea password it didn't apply to my Swtor account.

Just in case Swtor account= Kimuliman
proxos666
Hero+
5 years ago
@Melianoras

You need to reset the password on the linked EA account that account has the persona xakep09061224 (not Melianoras) that EA account uses the same email as on your swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared