I can not subscribe
I am attempting to subscribe and I get the following error. There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (...
Forum Discussion
Hello,
I am trying to subscribe to SWTOR and have been getting the following message on the website:
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
I have tried steps to reset my EA Password as described earlier in the thread which did not solve the issue. I have also tried to bypass the issue by subscribing through steam which did not apply the subscribe time to the account. Any further assistance would be appreciated. My SWTOR username is: Chiraqmike.
You will need to call swtor support when the lines are open to fix the account issue on your account
English line opens in 3 hrs and 15 minutes for example - see https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
Edit - for the steam purchase you will need to email uncropped screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message however gametime cant be added until the account issue is resolved
