Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

Login service currently unavailable

Hi, i have a problem with star wars launcher. I am still getting error "login service is unavailable". I tried flush my dns set timezone and other fixes that i found on another topic but nothing work...
  • proxos666's avatar
    proxos666
    9 years ago

    @Magmyst

    The most common cause of the ping failing is internet issue, unusual for a firewall to block the ping, I gather you have restarted the router/modem ?

    can you ping say 8.8.8.8 ? just to confirm ping works ok

    one potential workaround apart from using a VPN is to tether to say a mobile phone for login, once login is achieved connect back to normal net to play

    Here is my ping I just did from Australia

    >ping launchpad.swtor.com

    Pinging launchpad.swtor.biowareonline.net [159.153.92.48] with 32 bytes of data:
    Reply from 159.153.92.48: bytes=32 time=212ms TTL=240
    Reply from 159.153.92.48: bytes=32 time=213ms TTL=240
    Reply from 159.153.92.48: bytes=32 time=213ms TTL=240
    Reply from 159.153.92.48: bytes=32 time=214ms TTL=240

    Ping statistics for 159.153.92.48:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 212ms, Maximum = 214ms, Average = 213ms

Belgorad's avatar
Belgorad
Hero (Retired)
9 years ago

@Magmyst

Steps to resolve the error are found here:

[INFO] Common Issues and Solutions

I would start off by running the launcher repair utility from the link above.  If that doesn't work then I would go ahead and try the other listed steps

  • Anonymous's avatar
    Anonymous
    9 years ago

    OK i am having the same issue and have tried every fix i can find. all of them do nothing. i am paying for a game i cant even log into. i have attached my launcher log so you can take a look. Worked fine before the patch.

    • proxos666's avatar
      proxos666
      Hero+
      9 years ago

      @tsaprano614

      -134 can be an antivirus block , remove and re-add exceptions for launcher.exe initialy

      ESET - disable protocol filtering

      Kaperskey - disable scan secure/encrypted connections

      Nortons (Firewall) set exception to "Allow" as it can "Auto" block after a patch

About STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.18,997 PostsLatest Activity: 6 months ago