Messed Up Race Cartel Purchase and Need Help
So I decided to get back into SWTOR for a bit and see how things were. I was downloading the game in the background and was thinking of making a new character with one of the races that were locked f...
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For refund requests or getting the tokens put back on your another character you would need to call customer service, they cannot assist with that here. As for restoring the deleted character if your a subscriber you can create an in-game ticket to have them restore the character. Note that due to back log of tickets a response may take 2 - 4 weeks but could be sooner or later, just depends on fast they can get to the ticket.
To call customer service for assistance or if your not a subscriber, use the information below:
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
More information using Skype can be found here:
I've found that putting scooby in the character restore ticket seems to make it sooner rather than later (and it can't hurt to put it). I have never had to wait more than about 5 days for a restore using scooby in the ticket.
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