Forum Discussion

Onanism's avatar
Onanism
9 years ago
Solved

Need to disable or reset authenticator

I would like to play this game again, but I currently have an authenticator associated.  I have long since lost the information on that.  How can we resolve this situation?
  • proxos666's avatar
    proxos666
    9 years ago

    @Onanism

    See this link

    log in with your username and password but leave the security field blank , it should take you to the screen shown in the link to remove the key.

proxos666's avatar
proxos666
Hero+
9 years ago

@Onanism

See this link

log in with your username and password but leave the security field blank , it should take you to the screen shown in the link to remove the key.

desinger's avatar
desinger
9 years ago

When i leave leave the security field blank i don't have this link i have :

"If you don't believe you have a Security Key attached to this account, you'll need to contact Customer Service."

  • Ahrngrim's avatar
    Ahrngrim
    9 years ago

    @desinger

    Its not really an Button its only an Text with an Link behind, direct under the field for the Token should be "Lost Token".

    If its really not there try it on swtor.com.



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